Provider of online advocacy technologies to empower grassroots engagement.
Since 2000 VoterVoice has provided online advocacy technologies via internet-based software that empowers our customers to participate more fully in the legislative process. We do this by:
-Improving organizational communications;
-Increasing supporter participation;
-Adding to overall legislative effectiveness at the regulatory, federal, state and local levels of government.
Keywords: grassroots advocacy, internet issue campaigns, online advocacy, legislative affairs, government affairs, public affairs, supporter communications, supporter outreach, write your legislator, using technology for legislative goals, mobile advocacy, using social media for advocacy, tweet your legislators.
Interview Q&A
How long have you been in business?
VoterVoice started and has been in business in Baton Rouge since 2000, serving the local and national grassroots advocacy and communications space for hundreds of non-profits, trade associations and corporate public affairs organizations.
What is your primary product or service?
Our primary product is website plug-in (called VoterVoice) that allows organizations to highlight, promote and broadcast issues that impact their audiences (members, donors, employees), that in turn generate constituent messages to the targets (elected officials, agency leaders, etc.) who control the laws, regulations, etc. Organizations can measure their effectiveness on many metrics, to give them insights and better understanding of how and where to to take the next step.
How did you first become interested in your line of business? (if owner) - What is your background? (If owner or store manager)
As a former state association leader, Neal Fuller (VoterVoice's CEO) couldn't find a tool versatile enough to do what he needed at a price point that was affordable for his organization. So, he set about building his own tool set. When others wanted to use what he'd created, a lightbulb went off.....Is this need wide-spread? Can it help others level the playing field? With more than 800 clients on the platform, today, we think the answer is YES!
How do you differentiate yourself from other businesses in your category and area?
It sounds a bit cliche, but we hear it time and again, 'you care'. Our SUPPORT team really does care, which is kind of sad that in today's world giving good service is so rare. Beyond that we are a fantastic VALUE. It helps that we're headquartered in Baton Rouge and our costs are lower than that of our competitors in NY and WDC. And, we've remained FOCUSED--we haven't tried to be all things to all people. We've grown organically and continue to improve our existing core product. Today it is the most full-featured product of its kind on the market.
How many locations do you have and do you have plans to expand?
In 2012 we opened our second location, in Washington, DC. The right people were available, the market was ready, and it all came together. In 2013 we added a Canadian offering, which also opened up multi-language functionality. Today we have French and Spanish iterations of our product in use. We will continue to grow our staff and improve the product.
Provide detailed directions to your location
Our HQ is located @ 6100 Corporate Blvd., in Baton Rouge.
What type of payments do you accept?
Organizations can pay by check, credit card or online transfer.
Which areas do you service?
Our products service organizations with local, state, and/or national policy issues.
Who owns your company or runs daily operations?
The company is privately owned operated by Neal Fuller.
What are your hours of operation?
Though our support team answers calls at all times of the day and night, our office hours are 8am-7pm EST.
What is the best compliment anyone can give you?
The best compliment we can receive (and luckily we do receive these frequently!) is when a customer recommends us to a friend. Those recommendations are extremely valuable to us and tell us we are doing something right!
What is your favorite quote or Bible verse?
There are many, but the Golden Rule seems the one we live most----"In everything, therefore, treat people the same way you want them to treat you, for this is the Law and the Prophets." (New American Standard Bible) We want our customers (and the people who serve them) to feel well cared for, appreciated and valued.